General Manager

Boothwyn, PA

Full Time

Manager/Supervisor

We are a busy, well-established truck repair shop dedicated to providing high-quality service, fast turnaround times, and exceptional customer care. We are looking for an experienced and motivated General Manager to lead our team and oversee daily operations.

Position Overview:
The General Manager will be responsible for managing shop operations, leading staff, ensuring profitability, and maintaining high service standards. This role requires strong hands-on leadership, operational knowledge, and experience in the automotive or heavy-duty truck repair industry.

Key Responsibilities:

Oversee daily shop operations and workflow
Manage and lead technicians, service advisors, and support staff
Ensure high-quality repairs and customer satisfaction
Monitor financial performance through efficiency, productivity, cost controls
Handle customer concerns and build long-term relationships
Maintain inventory, vendor relationships, and parts ordering
Maintain high standards for safety and ensure compliance with industry regulations
Oversee day-to-day shop operations, ensuring efficiency and productivity
Hire, train, and develop team members

Qualifications:

At least 3+ years of experience in a management role (automotive or truck repair preferred)
Strong leadership and team-building skills
Solid understanding of truck repair operations (mechanical, body and mobile)
Excellent communication and customer service skills
Ability to manage budgets and improve profitability
Experience with shop management and estimating systems a plus
Ability to multitask and solve problems under pressure

Compensation & Benefits:

Competitive salary (based on experience)
Performance-based bonuses
Excellent health benefits
Paid time off
401k with a match
Opportunities for growth and advancement

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